Skip to content
- I would like to know how to earn the points called cubes and use them to redeem my benefits.
- I would like to receive 500 cubes rewards for my birthday. How do I earn it?
- I would like to know how to change my default shipping address.
- I would like to contact MEDICUBE customer service. When and how can I reach out to you?
- I would like to know what I need to do to deactivate or close my account for the time being.
- I would like to know the regulations on discount coupon codes.
- I would like to know how I reset the password.
- I would like to know what I should do if I need help logging in to my account after creating an account.
- I would like to know where I can buy MEDICUBE products.
- What is the Subscription service?
- I would like to change my shipping address.
- I would like to cancel my order. How do I do it?
- I would like to how I can review my order. Do you send me the order confirmation email?
- I would l like to know why I got an email saying that my order was canceled all of sudden.
- I would like to know if you can exclude an invoice not to be delivered as it is for a gift order.
- I would like to change my billing address.
- I would like to edit some conditions to my order. (Application of a discount code, Change of items/the quantity of the items/discount coupon code)
- I would like to know how many discount coupon codes I can apply per order.
- I would like to know where I can put my discount coupon code and it during checkout.
- I would like to know what I can do if the package is moving oddly as I put the wrong address, and what if it’s delivered to the incorrect location.
- I would like to know how long it takes for my order to be shipped out and the total shipping period.
- I would like to leave a delivery note or designate a specific date for my order to be delivered.
- I would like to know how much the shipping fee would be.
- I would like to check if my order has been actually dispatched. Status has been stuck on ‘Label Created’ status.
- I would like to know about receiving my order at the address of P.O. Box, APO or FPO (U.S. Military Postal Service), and hotel.
- I would like to receive my order with an express shipping service. Is it possible if I choose and pay for the expedited shipping option?
- I would like to know what to do if I cannot find out my package marked as delivered.
- I would like to know what It seems the parcel is arriving late and/or forwarded to an irrelevant location.
- I would like to know if orders will be shipped from South Korea or the United States. I am aware the MEDICUBE products are manufactured in
- I would like to know the precautions regarding international shipping before placing my order.
- I would like to know where Medicube ships to outside of the United States.
- I would like to know if I pay taxes when it comes to international orders.
- I would like to know if there is a chance I happen to be obligated by any extra fee to receive my order.
- I would like to know if the payment will be processed in USD. How can I make purchases in a currency other than USD?
- I would like to know how long it takes to ship out orders and estimated time takes for final delivery.
- I would like to contact MEDICUBE EU Customer Service.
- I would like to know why I was billed by MEDICUBE US again, although I have yet to place any order after the previous one.
- I would like to know if I can change the payment method after I place an order.
- I would like to know about the payment methods MEDICUBE US supports.
